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Privacy Policy

Effective Date: October 22, 2025

Last Updated: October 22, 2025

 

  1. Introduction

The Lenserf Group (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our websites, purchase our programs, or interact with our content and services.

By using our website or providing your information, you agree to this Privacy Policy. If you do not agree, please discontinue use of our site and services.

 

  1. Information We Collect

We collect personal and non-personal information in several ways:

  1. Information You Provide Voluntarily

When you:

  • Register for or purchase a course, program, or event
  • Subscribe to our newsletter or email list
  • Complete forms or assessments
  • Schedule or attend coaching sessions
  • Contact us via email or forms

You may provide:

  • Name
  • Email address
  • Phone number
  • Company or job title
  • Billing address
  • Payment information (processed securely through Kajabi, Stripe, or PayPal; we do not store payment details)
  • Survey responses, testimonials, or feedback
  1. Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on pages
  • Referring URLs
  • Cookies and tracking technologies (see Section 7)

 

  1. How We Use Your Information

We use your information to:

  • Provide, personalize, and improve our programs and services
  • Process transactions and deliver purchased products
  • Send administrative updates, confirmations, or invoices
  • Communicate newsletters, offers, and educational content (only with your consent)
  • Conduct research, analytics, and performance reporting
  • Respond to inquiries or support requests
  • Maintain compliance with laws and contractual obligations

We never sell your personal data.

 

  1. Legal Basis for Processing (for EU/UK visitors)

If you are located in the European Union or United Kingdom, our legal bases for collecting and using personal information include:

  • Contractual necessity: To deliver the services you’ve purchased.
  • Legitimate interests: To operate our business effectively and provide relevant updates.
  • Consent: For marketing communications or optional data collection.
  • Legal obligation: To comply with applicable laws.

 

  1. How We Share Information

We may share limited personal data with trusted third parties that help us operate our business, such as:

  • Kajabi: website hosting and course delivery platform
  • Stripe / PayPal: payment processors
  • Google Workspace: email and file management
  • Email marketing tools: e.g., Kajabi Email, ConvertKit, or Mailchimp
  • Analytics tools: e.g., Google Analytics, Meta Pixel

All third-party providers are required to protect your information and may only use it for the contracted purpose.

We may also share information:

  • To comply with legal requirements or protect our rights
  • During a business transfer (e.g., merger or acquisition)

We never rent or sell your personal information.

 

  1. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law.
You may request deletion of your data at any time (see Section 10).

 

  1. Cookies and Tracking Technologies

Our website and Kajabi platform use cookies and similar technologies to:

  • Improve site functionality and user experience
  • Track page visits and conversions
  • Deliver relevant marketing or retargeting ads

You can modify cookie settings through your browser or opt out of targeted advertising using:

  • Network Advertising Initiative Opt-Out
  • Google Ads Settings

Disabling cookies may limit site functionality.

 

  1. Data Security

We use administrative, technical, and physical safeguards to protect your information.
However, no online transmission is 100% secure, and we cannot guarantee absolute protection.
By using our services, you acknowledge this inherent risk.

 

  1. Children’s Privacy

Our programs are intended for adults (18+). We do not knowingly collect data from children. If you believe a child has submitted personal information, please contact us immediately to remove it.

 

  1. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access a copy of your personal data
  • Request correction or deletion of your data
  • Withdraw consent to marketing communications
  • Request data portability (if applicable)

To exercise these rights, email [email protected] with the subject line “Privacy Request.” We will respond within 30 days.

 

  1. Email Communications

You may opt out of marketing emails at any time by clicking “Unsubscribe” in the footer of our messages.
Transactional or service-related emails (e.g., receipts, program notices) will continue as needed.

 

  1. International Data Transfers

Our headquarters are in the United States. If you access our site from outside the U.S., you acknowledge that your data may be transferred to and processed in the United States, where privacy laws may differ from your country.

 

  1. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted with a new “Effective Date.” Continued use of our services after updates constitutes acceptance of the revised terms.

 

 

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, contact us at:

[email protected]
The Lenserf Group
Philadelphia, Pennsylvania, USA
www.lenserfgroup.com

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