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Terms and Conditions

  1. Agreement to Terms
    By completing your purchase, you (“Customer,” “You”) agree to be bound by these Terms and Conditions (“Agreement”) between The Lenserf Group(“Company,” “We,” “Us,” “Our”) and you. If you do not agree to these terms, do not proceed with this transaction.

 

  1. Products and Services
    We provide coaching, consulting, leadership development, online courses, digital products, and memberships (collectively, “Services”). The specific inclusions for your purchase are described on the checkout page and/or accompanying sales page.

We reserve the right to modify, discontinue, or update products at any time, including features, pricing, or access terms.

 

  1. Payment and Billing
    All prices are listed in U.S. dollars unless otherwise noted.
    You authorize us (or our third-party payment processor, such as Stripe or PayPal) to charge your selected payment method for the full amount or installment plan, as applicable. If your payment fails, access to the program may be suspended until payment is made. For recurring payments, you are responsible for ensuring your payment information remains up to date.

 

  1. Refund Policy
    All sales are final unless otherwise stated on the product page.
    We do not offer refunds for:
  • Completed coaching sessions or digital downloads.
  • Course or membership access once materials have been viewed or downloaded.
    If a product includes a specific satisfaction or refund guarantee, the terms of that guarantee will be clearly stated at checkout.

 

  1. Intellectual Property Rights
    All materials provided by The Lenserf Group — including videos, PDFs, frameworks, templates, and recordings — are owned by The Lenserf Group and protected under copyright law.

You are granted a personal, non-transferable license for your own use. You may not copy, share, resell, distribute, or create derivative works from our content without written consent.

 

  1. Confidentiality (Coaching & Group Programs)
    We value confidentiality. Any personal information shared in coaching sessions or group programs will remain private, except as required by law (e.g., imminent harm, abuse, or legal obligation).


However, group participants are responsible for maintaining discretion and privacy regarding peer discussions.

 

  1. Disclaimer and Limitation of Liability
    Our programs are designed for educational and professional development purposes only.

We do not guarantee specific outcomes or business results. You are solely responsible for implementing strategies and decisions arising from our content or coaching.

To the maximum extent permitted by law, The Lenserf Group is not liable for any indirect, incidental, or consequential damages arising from your participation or use of materials.

 

  1. Access and Technology
    Kajabi hosts our digital content and may experience downtime beyond our control.
    You are responsible for ensuring a stable internet connection and compatible device to access materials. We are not liable for interruptions caused by third-party platforms.

 

  1. Termination of Access
    We reserve the right to revoke access without refund if you engage in illegal, unethical, or disruptive behavior, violate confidentiality agreements, or misuse intellectual property.

 

  1. Privacy Policy
    Your personal information is collected and processed in accordance with our [Privacy Policy link], which describes how we handle data, cookies, and communications.

 

  1. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law principles. Any disputes shall be resolved through mediation first and if unable to be resolved, through in the courts located in Philadelphia County, Pennsylvania.

 

  1. Updates to Terms
    We may revise these Terms at any time. Updates will apply to future purchases and will be posted on our checkout and policy pages.

 

  1. Contact Information
    For questions or concerns, please contact:
    [email protected]
    www.lenserfgroup.com

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